About Us

Our Story

Sterling Grace Homecare is a new, Surbiton-based domiciliary care provider led by Director Doreen Akoth and Registered Manager Jenny Bose Ekhator. We deliver regulated personal care and wider home support to adults living in their own homes across Surbiton and surrounding areas.

Our purpose is to help people live safely and well at home, upholding dignity, choice and control, while strengthening independence and community connection through person-centred, outcomes-focused support.

Sterling Grace Homecare was founded by an experienced frontline care professional with a clear vision: to provide care that people would confidently choose for their own families — reliable, respectful, and co-designed with each person and those important to them.

Our Mission

“To deliver safe, compassionate, and reliable homecare, co-designed with each person, to enable living well at home, maximise independence, and uphold dignity, choices, and rights.”

Our Values

Person-Centred & Co-produced

We plan and deliver care with each person, reflecting their goals, routines, culture, and preferences.

Dignity, Rights & Safeguarding

We always uphold dignity and human rights, acting promptly on concerns and maintaining a strong safeguarding culture.

Reliability & Professionalism

We prioritise continuity, punctuality, and clear communication, supported by robust rota management.

Independence & Enablement

We focus on what people can do, supporting reablement, confidence, and safe risk-taking.

Equality, Diversity & Inclusion

We deliver culturally sensitive care, free from discrimination, adapted to language, faith and identity needs.

Quality & Learning

We use audits, feedback, and outcomes to drive continuous improvement and transparent decision-making.

Our Vision

Register with CQC for Personal Care Build a core team of competent carers Develop balanced portfolio of private
and commissioned hours

Achieve CQC rating of 'Good' or above Expand capacity with additional coordination Develop specialist pathways in dementia & complex care

Trusted, community-embedded provider Operate additional service lines Demonstrate measurable outcomes through quality dashboards